How are Points Added?

As of August 14th, 2011, HMV Members Point will no longer be granted.
You are able to use your HMV Members Point until the expiration date.

Customers’ who have registered an address outside of Japan will be receiving HMV ONLINE GIFT VOUCHER from August 15th, 2011.

NOTICE about HMV ONLINE GIFT VOUCHER:
1 Yen worth of GIFT VOUCHER per 100 Yen of purchase. (This may differ due to ongoing campaigns)
GIFT VOUCHER will be received to the account on the next day of dispatching items.
The expiration date is 1 year from the day the Gift Ticket has been earned.


If you purchase eligible items at HMV ONLINE, Members Points are automatically credited to your account when payment completed.
When you use Member’s point discount, Members Point will be added as for the amount you actually pay for the order.

※This service is exclusive to the customers who are registered on the website.

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・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.