Inquiries regarding pre-release products
Help Menu
- Finding Items
- Delivery
- Inquiries regarding pre-release products
- Payment
- HMV @ Loppi
- Special Coupon
- Coupon
- HMV Stores
- About Ponta
- Return Items
- Receiving at convenience store
- Multi-buy Campaign
- Registration
- Used Items
- How to purchase without becoming a registered online member
- About cosmetic products
- My Account
- Overseas Customers
- About WorldShopping
- HMV ONLINE Gift Voucher
- Shopping Cart / Wish List
- Gifts
- Security
- エンタメチャンス
- ローチケHMVプレミアム
- 弊社の製造物に関して
- List of services ended
-
- Q
- Are all products available for pre-sale?
-
- Q
- Is early release available in all regions of Japan?
-
- Q
- Can I change the delivery method or payment method after placing my order?
-
- Q
- Can I specify a date and time?
-
- Q
- What happens if the release date of a pre-release product changes?
-
- Q
- Is gift wrapping available?
-
- Q
- Is a special shipping fee required for early delivery in addition to the regular shipping fee?
-
- Q
- If the pre-release item does not arrive on the pre-release date, is there any compensation?
-
- Q
- Why is picking up at a convenience store not eligible for early delivery?
-
- Q
- Does early shipping include shipping overseas?