If the pre-release item does not arrive on the pre-release date, is there any compensation?
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Even if the product is eligible for pre-sale, delivery may be delayed due to a sudden increase in the volume of goods in our warehouse or weather conditions during transportation.
Even if it is difficult to deliver the product eligible for pre-sale on the pre-sale date, we will not provide compensation.
We apologize for any inconvenience caused and thank you for your understanding.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
Even if it is difficult to deliver the product eligible for pre-sale on the pre-sale date, we will not provide compensation.
We apologize for any inconvenience caused and thank you for your understanding.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.