What happens if the release date of a pre-release product changes?
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Even if the release date of an item you ordered as an early bird is changed (postponed), the conditions at the time of your order will remain in place.
As a result, it is possible to have the item delivered early on the changed release date.
*If the release date has not yet been postponed, your order may be canceled.
*If you have ordered a bulk delivery and some of the items that are early birds and have the same release date are postponed, all of the items will be delivered on the postponing date.
*If you would like to have your items delivered in parts or to cancel part of your order, please contact us using the inquiry form.
*Depending on your payment method, you may not be able to have your items delivered in parts or to cancel part of your order.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
As a result, it is possible to have the item delivered early on the changed release date.
*If the release date has not yet been postponed, your order may be canceled.
*If you have ordered a bulk delivery and some of the items that are early birds and have the same release date are postponed, all of the items will be delivered on the postponing date.
*If you would like to have your items delivered in parts or to cancel part of your order, please contact us using the inquiry form.
*Depending on your payment method, you may not be able to have your items delivered in parts or to cancel part of your order.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
