If it takes longer to procure the items than the estimated shipping date provided at the time of your order, an automatic email notification of the shipping delay will be sent.
If you follow the instructions in this email regarding shipping and cancellation, the Multi-Buy Campaign discount will still apply to the remaining items.

Please note that you cannot cancel individual items yourself for reasons other than discontinuation or shipping delays.





Customers also refer to the folloing page.
・ My Multi-Buy Campaign Item has Been Cancelled Due to Discontinue. Do I Still Get the Discount?


Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.