I Placed an Order By Mistake. Can I Return It?
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We do not accept any returns other than defects or damaged product.
Please carefully select the items you would like to order.
If you wish to cancel your order, please proceed from the website before we despatch your order.
Customers also refer to the folloing page.
・ How Can I Cancel My Order?
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
Please carefully select the items you would like to order.
If you wish to cancel your order, please proceed from the website before we despatch your order.
Customers also refer to the folloing page.
・ How Can I Cancel My Order?
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
