About coupons

・Coupons
We will notify you by email when the points are added.
There are two types of coupons: "Coupons with conditions" and "Coupons without conditions".
For more information, please check this page.
https://www.hmv.co.jp/help/?q=049000000

・Special coupons
Special coupons are added when the campaign-eligible product is shipped, so we will not notify you by email when the points are added. There are no conditions for use. You can use them from the equivalent of 1 yen.
For more information, please check this page.
https://www.hmv.co.jp/help/?q=054000000



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