About points
Help Menu
- Finding Items
- Delivery
- Inquiries regarding pre-release products
- Payment
- HMV @ Loppi
- Special Coupon
- Coupon
- HMV Stores
- About Ponta
- Return Items
- Receiving at convenience store
- Multi-buy Campaign
- Registration
- Used Items
- How to purchase without becoming a registered online member
- About cosmetic products
- My Account
- Overseas Customers
- About WorldShopping
- HMV ONLINE Gift Voucher
- Shopping Cart / Wish List
- Gifts
- Security
- エンタメチャンス
- ローチケHMVプレミアム
- 弊社の製造物に関して
- List of services ended
・About Ponta
Ponta is a shared points program developed by Loyalty Marketing Co., Ltd.
For more information, please check this page.
https://www.hmv.co.jp/help/?q=008000016
・Point usage status
You can check from the "Ponta point inquiry" menu in "My Page" and "Account TOP".
https://www.hmv.co.jp/help/?q=008000024
・Point expiration date
Ponta points are valid for one year from the last date of use (the last date of point addition or point use).
For more information, please check this page.
https://www.hmv.co.jp/help/?q=008000017
For more information on other points, please see here.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
Ponta is a shared points program developed by Loyalty Marketing Co., Ltd.
For more information, please check this page.
https://www.hmv.co.jp/help/?q=008000016
・Point usage status
You can check from the "Ponta point inquiry" menu in "My Page" and "Account TOP".
https://www.hmv.co.jp/help/?q=008000024
・Point expiration date
Ponta points are valid for one year from the last date of use (the last date of point addition or point use).
For more information, please check this page.
https://www.hmv.co.jp/help/?q=008000017
For more information on other points, please see here.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
