About exchanges and refunds
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For overseas deliveries, because of the delivering terms and packing conditions, there might be poor product conditions occur like below;
i.e. damage on corners and dents.
- LP records
- Box Set products
- Digi-pack products.
- Product cases. i.e. Plastic cases/jewel cases of CD / DVD / Blu-ray / Game
- Vinyl outer bag / Shrink vinyl
Unless if the above items could not play by defects, we will not accept exchange or refund in this matter.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
i.e. damage on corners and dents.
- LP records
- Box Set products
- Digi-pack products.
- Product cases. i.e. Plastic cases/jewel cases of CD / DVD / Blu-ray / Game
- Vinyl outer bag / Shrink vinyl
Unless if the above items could not play by defects, we will not accept exchange or refund in this matter.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
