Coupon can be used at the time of order.

- Steps -
1. "Add to Cart" on the product page.
2. Follow the steps to Checkout
3. Go to "Check the Usable Coupons" on Redeem Coupon.

* We cannot apply Coupon to orders that are already completed.
* The coupon is valid on the purchase which exceeds the amount of the coupon.
* Once you have placed an order using Coupon, you cannot change or deactivate the coupon.
* Coupon will be applied only to the amount of the items, not to the shipping cost and COD fee.



Customers also refer to the folloing page.
・ How Do I Use Ponta Points on HMV&BOOKS online?
・ How Do I Use HMV ONLINE Gift Voucher?
・ Customers with 32 Digit Coupon Code


Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.