Please follow the step to change your e-mail address or address.

[To Change E-mail Address]

1. "Sign In" and go to "Account" on the top right corner

2. Go to "Change E-mail Address " and enter new e-mail address

3. Go to "Update"



[To Change Address]

1. "Sign In" and go to "Account" on the top right corner

2. Go to "Change Account Settings" and enter new address

3. Go to "Update"

* For more information about changing your delivery address go Here.


Customers also refer to the folloing page.
・ Can I Change the Delivery Address After I Place My Order?
・ Smartphone Users Registered on HMV MOBILE
・ Mail Magazine Registered from HMV MOBILE


Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.