We regret that there could be such cases if we find items that are defective in the final process of shipping.
In such cases, we will place an order to our suppliers to exchange the item, and will inform you via email.


Customers also refer to the folloing page.
・ Can My Order be Cancelled After Its Placed?
・ What is the Standard Time for Delivery?


Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.