For Home Delivery: For courier services, delivery will take 1 to 2 days from the shipping date. For mail services (Yu-Packet, Nekopos), delivery will take 2 to 5 business days from the shipping date and will be delivered to your mailbox.
Please note that delivery may take longer than the average delivery time for courier services due to traffic conditions, weather, and the operational schedules of delivery companies during the year-end, New Year, and mid-year gift seasons.

　 The following table shows you the average delivery times to the different prefectures in Japan. To avoid disappointment, HMV&BOOKS online always assumes the maximum delivery time. If your order is send via Mail without signature, we will let you know shipping number. This service delivers parcels directly to your mailbox in 2 to 5 days.
If you haven't received your order after 5 working days, please call delivery company. 　 　 　

	Prefecture		Average Delivery Time of Courier		Average Delivery Time of Mail without signature
	Aichi		1 day		2 - 5 days
	Akita		1 day		2 - 5 days
	Aomori		1 day		2 - 5 days
	Chiba		1 day		2 - 5 days
	Ehime		2 days		2 - 5 days
	Fukui		1 day		2 - 5 days
	Fukuoka		2 days		2 - 5 days
	Fukushima		1 day		2 - 5 days
	Gifu		1 day		2 - 5 days
	Gunma		1 day		2 - 5 days
	Hiroshima		2 days		2 - 5 days
	Hokkaido		2 days		2 - 5 days
	Hyogo		1 day		2 - 5 days
	Ibaraki		1 day		2 - 5 days
	Ishikawa		1 day		2 - 5 days
	Iwate		1 day		2 - 5 days
	Kagawa		2 days		2 - 5 days
	Kagoshima		2 days		2 - 5 days
	Kanagawa		1 day		2 - 5 days
	Kochi		2 days		2 - 5 days
	Kumamoto		2 days		2 - 5 days
	Kyoto		1 day		2 - 5 days
	Mie		1 day		2 - 5 days
	Miyagi		1 day		2 - 5 days
	Miyazaki		2 days		2 - 5 days
	Nagano		1 day		2 - 5 days
	Nagasaki		2 days		2 - 5 days
	Nara		1 day		2 - 5 days
	Niigata		1 day		2 - 5 days
	Oita		2 days		2 - 5 days
	Okayama		2 days		2 - 5 days
	Okinawa		2 days		2 - 5 days
	Osaka		1 day		2 - 5 days
	Saga		2 days		2 - 5 days
	Saitama		1 day		2 - 5 days
	Shiga		1 day		2 - 5 days
	Shimane		2 days		2 - 5 days
	Shizuoka		1 day		2 - 5 days
	Tochigi		1 day		2 - 5 days
	Tokushima		2 days		2 - 5 days
	Tokyo		1 day		2 - 5 days
	Tottori		2 days		2 - 5 days
	Toyama		1 day		2 - 5 days
	Wakayama		1 day		2 - 5 days
	Yamagata		1 day		2 - 5 days
	Yamaguchi		2 days		2 - 5 days
	Yamanashi		1 day		2 - 5 days

For Convenience Store Pickup: For convenience store pickup, it will take approximately 3 to 5 days from payment confirmation until the items are ready for pickup.



Customers also refer to the folloing page.
・ How Much Do I Pay for Freight?
・ What is “Ship when Complete” and “Two Shipments” ?


Has your problem been resolved?
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・ No, I still need help and cotact Customer Service.