How much do I pay for freight?

Deliveries inside Japan

HMV.co.jp is currently offering a Free Freight Campaign. Orders with over ¥2,500 of merchandise, including sales taxes, are eligible for free shipping. This offer is limited to orders shipped to addresses within Japan with "ship when complete" option.

For customers who have selected either "two shipments" or "ship as soon as items are available" and whose orders are total over ¥2,500 (including sales taxes), the standard shipping rate of ¥368 (incl.tax) will be charged for the second and any following deliveries. (the number of deliveries x ¥368 (incl. tax inside Japan)).
If the order value is less than ¥2,500 (including sale taxes), the standard shipping rate of ¥368(incl. tax) is applied for all orders delivered inside Japan.



Deliveries outside Japan

As the delivery cost may be different from the actual delivery cost charged for orders, please consider the delivery cost shown in the table as the reference.
Please note that the delivery cost is determined according to the weight of the items,
therefore, it may become higher than the one shown at the timing of placing an order in cases that the order includes box set, etc.


Countries and Territories
No of units
Asia
Bangladesh Mongolia
Bhutan Myanmar
Brunei Nepal
Cambodia Pakistan
China Philippines
Guam Saipan
Hong Kong Singapore
India South Korea
Indonesia Sri Lanka
Laos Taiwan
Macau Thailand
Malaysia Vietnam
Maldives
North America、Central America、Oceania、the Middle East
Australia Kuwait
Bahrain Mexico
Barbados New Zealand
Canada Oman
Costa Rica Panama
Cuba Papua New Guinea
Cyprus Qatar
El Salvador Saudi Arabia
Fiji Solomon
Honduras Syria
Iran Trinidad and Tobago
Israel Turkey
Jamaica United Arab Emirates
Jordan United States
Europe
Austria Latvia
Azerbaijan Liechtenstein
Belarus Lithuania
Belgium Luxembourg
Bulgaria Macedonia
Croatia Malta
Czech Republic Netherlands
Denmark Norway
UK Poland
Estonia Portugal
Finland Romania
France Russia
Germany Saipan
Greece Slovak Republic
Hungary Slovenia
Iceland Sweden
Ireland Switzerland
Italy Ukraine
Africa、South America
Algeria Nigeria
Argentina Paraguay
Botswana Peru
Brazil Republic of Ivory Coast
Chile Rwanda
Colombia Senegal
Djibouti Sierra Leone
Ecuador South Africa
Egypt Sudan
Ethiopia Tanzania
Gabon Togo
Ghana Tunisia
Kenya Uganda
Madagascar Uruguay
Mauritius Venezuala
Morocco Zimbabwe
2 or less ¥900 ¥1,200 ¥1,500 ¥1,700
3 or less ¥1,100 ¥1,500 ¥1,800 ¥2,100
4 or less ¥1,380 ¥1,860 ¥2,200 ¥2,780
5 or less ¥1,520 ¥2,040 ¥2,400 ¥3,120
6 or less ¥1,800 ¥2,400 ¥2,800 ¥3,800
7 or less ¥2,100 ¥2,800 ¥3,250 ¥4,600
9 or less ¥2,400 ¥3,200 ¥3,700 ¥5,400
10 or less ¥2,700 ¥3,600 ¥4,150 ¥6,200
12 or less ¥3,000 ¥4,000 ¥4,600 ¥7,000
15 or less ¥3,500 ¥4,700 ¥5,400 ¥8,500
18 or less ¥4,000 ¥5,400 ¥6,200 ¥10,000
21 or less ¥4,500 ¥6,100 ¥7,000 ¥11,500
24 or less ¥5,000 ¥6,800 ¥7,800 ¥13,000
28 or less ¥5,500 ¥7,500 ¥8,600 ¥14,500
31 or less ¥6,000 ¥8,200 ¥9,400 ¥16,000
35 or less ¥6,500 ¥8,900 ¥10,200 ¥17,500


*Taxes are not included in the price. (5% sales tax is added for deliveries inside Japan).
The following special charges may be added to the standard carriage depending on the situation.

In case the recipient is absent at the timing of delivery for more than 14 days,
or if the customer refuses to receive the orders, the orders will be returned to us.
In this case, the delivery cost will be at the expense of the customers.
In some countries, customs and duty charges are imposed on the customer at the time of delivery.
Please check with your local customs authorities in advance when placing an order.

EMS Tracking and Tracing Service is not available in some areas of the world.
Please contact the postal administration in your country for more details.




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