I’d like to purchase an item, but how do I search for my item?

There are various ways to search at HMV ONLINE. Please refer to the examples below and select the way that suits you best.

Search by words- There is Search box in every page. The default search setup is by Keyword (any word or combination of words). However, you can also search the by entering a word and then selecting Artist or Title. If you can’t find your item from the result, or if you wish to search by Catalogue number, Song or Tracklist, please use Advanced Search.

If the item you're looking for is reasonably current, there is a chance that it may still be in Best Sellers page. And if you are looking for an item by music genre, please take a look at the Browse by Genre pages.

Failing that- why not write an e-mail to us using the Contact to HMV link, giving as good a description of you can of what it is that you're looking for. We will normally get back to you within 48 hours, but please note that it may require more time depending on your inquiry. We will of course let you know in advance if this is the case.

Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.