・Are the cosmetics sold genuine?
→All cosmetics sold in morecos+ are genuine, so please purchase with confidence.

・I would like to know the ingredients of the product
→You can check the ingredients in the "Ingredients" section at the bottom of each product's product details page.

・The color of the actual product is slightly different from the color seen on a computer or smartphone
→The color you see may differ from the actual color depending on the monitor environment, OS, or browser version you are using.
We cannot accept returns or exchanges due to differences in color perception, so please be careful when ordering.

・Skin troubles
→If you experience any abnormalities such as redness, swelling, itchiness, or irritation while using the product, discontinue use and consult a dermatologist.
Also, do not use if you have any skin abnormalities such as wounds or eczema.

・Precautions when using cosmetics
→Use with care to ensure that no abnormalities occur on the skin. Do not use on areas with abnormalities such as wounds, swelling, eczema, or rash. Discontinue use if the cosmetic does not suit your skin or in the following cases:
(1) If you experience any abnormalities such as redness, swelling, itchiness, irritation, loss of color (white spots, etc.) or darkening during use.
(2) If the above-mentioned abnormalities appear on the skin on which the product was used and exposed to direct sunlight.
If you continue to use the cosmetics, symptoms may worsen, so we recommend that you consult a dermatologist.



Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.