You cannot receive your item with just the receipt/customer copy provided when you placed your order.
To receive your item, you will need to present the product pickup barcode at the register.

When your item is ready for collection, a URL for issuing your "product pickup barcode" will be sent to the email address or short message (SMS) you registered when placing your order.
Please visit the convenience store where you wish to receive your item after receiving this email.

If you have not received this email, please check here.


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