About points

・About Ponta
Ponta is a shared points program developed by Loyalty Marketing Co., Ltd.
For more information, please check this page.
https://www.hmv.co.jp/help/?q=008000016

・Point usage status
You can check from the "Ponta point inquiry" menu in "My Page" and "Account TOP".
https://www.hmv.co.jp/help/?q=008000024

・Point expiration date
Ponta points are valid for one year from the last date of use (the last date of point addition or point use).
For more information, please check this page.
https://www.hmv.co.jp/help/?q=008000017

For more information on other points, please see here.



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