To Our Customers Overseas

Since Ponta points can not be used overseas, our customers overseas have been receiving the same amount of points in coupons. As of May 1st 2014, the point qualification will change as following.

[Orders Placed by April 30th 2014]
1 Yen worth of Coupon per 100 Yen (Excluding tax).

[Orders Placed from May 1st 2014 – July 31st 2014]
1 Yen worth of Coupon per 200 Yen (Excluding tax). [However, All Items x2 Points Campaign will be ongoing]

[Orders Placed from August 1st 2014]
2 Yen worth of Coupon per 200 Yen (Excluding tax).
(Please note that some items will not be granted coupons.)

[About Coupon]
- Coupons will be added a day after orders are shipped.
- The expiration date is one year from the date added.
- To use Coupon for payment, go to "Check the Usable Coupons" on payment page.

For further details

- Please note when paying with coupon, additional coupon will be added for the total excluding the coupon discount.
- Coupon can be used only for discounts of products and not shipping fee etc.


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