Are all products available for pre-sale?
Help Menu
- Finding Items
- Delivery
- Inquiries regarding pre-release products
- Payment
- HMV @ Loppi
- Special Coupon
- Coupon
- HMV Stores
- About Ponta
- Return Items
- Receiving at convenience store
- Multi-buy Campaign
- Registration
- Used Items
- How to purchase without becoming a registered online member
- About cosmetic products
- My Account
- Overseas Customers
- About WorldShopping
- HMV ONLINE Gift Voucher
- Shopping Cart / Wish List
- Gifts
- Security
- エンタメチャンス
- ローチケHMVプレミアム
- 弊社の製造物に関して
- List of services ended
Products eligible for pre-order will have a pre-order icon and expected delivery date displayed on the product page.
However, even if a product is eligible for pre-order, it may not be eligible due to factors such as the length of time it is stored in the cart and the time it takes to place an order.
When placing an order, please check whether the icon is present and whether the delivery date information is displayed.
*Depending on the number of items purchased and the timing of your order, even if the icon is displayed, it may not be eligible for pre-order.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
However, even if a product is eligible for pre-order, it may not be eligible due to factors such as the length of time it is stored in the cart and the time it takes to place an order.
When placing an order, please check whether the icon is present and whether the delivery date information is displayed.
*Depending on the number of items purchased and the timing of your order, even if the icon is displayed, it may not be eligible for pre-order.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
