Receiving Your Order at a Delivery Service Branch
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We cannot accept requests for specific delivery service branch stops at the time of order.
Currently, HMV&BOOKS online uses multiple delivery services. The delivery service varies depending on the order method and the ordered product.
Therefore, you cannot specify a specific delivery service branch stop as the delivery address at the time of order.
If you wish to have your order held at a delivery service branch, please directly instruct the respective delivery service after receiving the shipment notification email.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
Currently, HMV&BOOKS online uses multiple delivery services. The delivery service varies depending on the order method and the ordered product.
Therefore, you cannot specify a specific delivery service branch stop as the delivery address at the time of order.
If you wish to have your order held at a delivery service branch, please directly instruct the respective delivery service after receiving the shipment notification email.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.