Can I Add or Change Items to My Order?

No, you cannot add or change items after you complete your order.
Also note that you cannot change the number of the items once the order is completed. We kindly ask you to cancel your previous order and place a new order on our website.

*We cannot combine different orders into one.
*Cancellation request will be rejected when your order is in transit or already dispatched.
*Please note that you may not be able to order the same items when there are limited editions in your order.Therefore, please make sure that you can order the same items again before you place a new order.
*Depending on items, the prices may be changed frequently.If you wish to cancel your order, please refer to here.


Customers also refer to the folloing page.
・ What is “Ship when Complete” and “Two Shipments” ?
・ I pressed the Purchase Botton by mistake - what should I do?


Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.