Rakuten Pay
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To pay with Rakuten Pay, you must register your Rakuten ID.
After your order is accepted, a link for Rakuten Pay payment will be displayed on the screen, so please proceed to log in and make the payment with your Rakuten ID.
If you close the browser screen with the link for Rakuten Pay payment displayed and are unable to make the payment successfully,
You can go back to the payment screen from My Page > Order History within 30 minutes.
If the payment is not completed within 30 minutes of your order being accepted, your order will be canceled.
For more information about Rakuten Pay, please see here.
●Please note
※ Cancellation of individual items after your order has been accepted is not possible.
※ You cannot select delivery on a specified date and time, split delivery, or delivery to an overseas address.
※ Cannot be used to reserve items whose release date is 180 days or later.
※ Rakuten Pay cannot be used if the payment amount after using points and coupons falls below 100 yen.
※ You cannot change to a different payment method after placing an order.
※ You cannot change the delivery method (home delivery/convenience store pick-up) after placing an order.
※ If you use Rakuten Pay, a credit limit is secured when your order is accepted and payment is confirmed at the time of shipment.
If a certain amount of time has passed since your order was accepted, we will reconfirm (re-authorize) your payment information,
If re-authorization is not possible, your order will be canceled as payment cannot be made.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
After your order is accepted, a link for Rakuten Pay payment will be displayed on the screen, so please proceed to log in and make the payment with your Rakuten ID.
If you close the browser screen with the link for Rakuten Pay payment displayed and are unable to make the payment successfully,
You can go back to the payment screen from My Page > Order History within 30 minutes.
If the payment is not completed within 30 minutes of your order being accepted, your order will be canceled.
For more information about Rakuten Pay, please see here.
●Please note
※ Cancellation of individual items after your order has been accepted is not possible.
※ You cannot select delivery on a specified date and time, split delivery, or delivery to an overseas address.
※ Cannot be used to reserve items whose release date is 180 days or later.
※ Rakuten Pay cannot be used if the payment amount after using points and coupons falls below 100 yen.
※ You cannot change to a different payment method after placing an order.
※ You cannot change the delivery method (home delivery/convenience store pick-up) after placing an order.
※ If you use Rakuten Pay, a credit limit is secured when your order is accepted and payment is confirmed at the time of shipment.
If a certain amount of time has passed since your order was accepted, we will reconfirm (re-authorize) your payment information,
If re-authorization is not possible, your order will be canceled as payment cannot be made.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
