How Much Do I Pay for Freight?
Help Menu
- Finding Items
- Delivery
- Inquiries regarding pre-release products
- Payment
- HMV @ Loppi
- Special Coupon
- Coupon
- HMV Stores
- About Ponta
- Return Items
- Receiving at convenience store
- Multi-buy Campaign
- Registration
- Used Items
- How to purchase without becoming a registered online member
- About cosmetic products
- My Account
- Overseas Customers
- About WorldShopping
- HMV ONLINE Gift Voucher
- Shopping Cart / Wish List
- Gifts
- Security
- エンタメチャンス
- ローチケHMVプレミアム
- 弊社の製造物に関して
- List of services ended
Deliveries inside Japan
・In the case of home delivery, 330 yen (tax included) nationwide for orders placed after February 16, 2023 per domestic delivery.
・Free shipping when using the convenience store pick-up service In the case of two-part shipping, a shipping fee of 330 yen (including tax) will be charged for each delivery from February 16, 2023 onwards.
*Orders placed before February 15, 2023 will be charged a nationwide shipping fee of 220 yen (including tax).
Deliveries outside Japan
For deliveries outside Japan, we are using EMS.
Please refer shipping and handling fee table below for overseas orders.
When you place an order, the shipping fee will be charged according to the quantity of the products.
[NOTICE] The following shipping fees will be applied from 14:00 on March 17, 2025. Please refer to the table below for shipping countries and shipping fees. This shipping fee includes shipping and handling fees. We apologize for the inconvenience
* Decrease in air transportation volume due to the soaring transportation costs,
Due to the impact of the significant increase in delivery costs in other countries
EMS charge revision and special additional charge will be introduced.
Thank you for your understanding.
|
Number of units |
Countries and Territories | ||||
|---|---|---|---|---|---|
| Asia A | Asia B |
Canada Mexico North America Oceania the Middle East |
United States *Including overseas territories |
Africa South America |
|
|
China Taiwan South Korea |
Bangladesh Bhutan Brunei Cambodia East Timor Guam Hong Kong India Indonesia Laos Macau Malaysia Maldives Mongolia Myanmar Nepal Pakistan Philippines Saipan Singapore Sri Lanka Thailand Vietnam |
Australia Bahrain Barbados Canada Costa Rica Cuba El Salvador Fiji Honduras Iran Iraq Israel Jamaica Jordan Kuwait Mexico New Caledonia New Zealand Oman Panama Papua New Guinea Qatar Saudi Arabia Syria Trinidad and Tobago Turkey United Arab Emirates |
Guam Saipan United States |
Algeria Argentina Botswana Brazil Chile Colombia Ecuador Egypt Ethiopia Gabon Ghana Kenya Madagascar Mauritius Morocco Nigeria Paraguay Peru Republic of Cote d'Ivoire Rwanda Senegal Sierra Leone South Africa Sudan Tanzania Togo Tunisia Uganda Uruguay Venezuala Zimbabwe |
|
| 3 or less | 2,600JPY | 3,300JPY | 4,700JPY | 5,700JPY | 5,000JPY |
| 4 or less | 3,100JPY | 4,000JPY | 5,700JPY | 6,900JPY | 5,000JPY |
| 5 or less | 3,200JPY | 4,200JPY | 5,800JPY | 7,000JPY | 5,000JPY |
| 6 or less | 3,500JPY | 4,600JPY | 6,200JPY | 7,500JPY | 5,800JPY |
| 7 or less | 3,600JPY | 4,800JPY | 6,700JPY | 8,200JPY | 8,000JPY |
| 9 or less | 3,700JPY | 5,300JPY | 7,900JPY | 9,500JPY | 9,000JPY |
| 10 or less | 3,800JPY | 5,800JPY | 8,300JPY | 9,600JPY | 9,600JPY |
| 12 or less | 3,900JPY | 6,000JPY | 9,300JPY | 9,600JPY | 9,600JPY |
| 15 or less | 4,100JPY | 6,300JPY | 11,000JPY | 11,000JPY | 11,000JPY |
| 18 or less | 4,500JPY | 7,200JPY | 11,300JPY | 11,300JPY | 11,300JPY |
| 21 or less | 4,800JPY | 7,300JPY | 11,700JPY | 11,700JPY | 11,700JPY |
| 24 or less | 5,400JPY | 8,400JPY | 11,800JPY | 11,800JPY | 11,800JPY |
| 28 or less | 5,900JPY | 8,500JPY | 12,000JPY | 12,000JPY | 12,000JPY |
| 31 or less | 6,400JPY | 8,600JPY | 12,200JPY | 12,200JPY | 12,200JPY |
| 35 or less | 6,500JPY | 8,700JPY | 16,000JPY | 16,000JPY | 16,000JPY |
*New shipping cost includes handling fee. Therefore, it is different from the amount of delivery fee written on the dispatch note.
Taxes are not included in the price. (8% sales tax is added for deliveries inside Japan).
The following special charges may be added to the standard carriage depending on the situation.
For orders placed before March 17, 2025, if you requested to check the actual shipping charges before shipping on the order confirmation screen, we will contact you regarding any changes to shipping charges before shipping.
(The shipping fee we inform you of will be the revised price.)
In case the recipient is absent at the timing of delivery for more than 14 days,
or if the customer refuses to receive the orders, the orders will be returned to us.
In this case, the delivery cost will be at the expense of the customers.
In some countries, customs and duty charges are imposed on the customer at the time of delivery.
Please check with your local customs authorities in advance when placing an order.
EMS Tracking and Tracing Service is not available in some areas of the world.
Please contact the postal administration in your country for more details.
Customers also refer to the folloing page.
・ Payment Methods We Accept
・ What is “Ship when Complete” and “Two Shipments” ?
・ What is “Timed Delivery”？
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.