If the person I'm giving the gift to already has the item can it be returned?
Help Menu
- Finding Items
- Delivery
- Inquiries regarding pre-release products
- Payment
- HMV @ Loppi
- Special Coupon
- Coupon
- HMV Stores
- About Ponta
- Return Items
- Receiving at convenience store
- Multi-buy Campaign
- Registration
- Used Items
- How to purchase without becoming a registered online member
- About cosmetic products
- My Account
- Overseas Customers
- About WorldShopping
- HMV ONLINE Gift Voucher
- Shopping Cart / Wish List
- Gifts
- Security
- エンタメチャンス
- ローチケHMVプレミアム
- 弊社の製造物に関して
- List of services ended
Please contact our customer Service Department and explain the situation to them. They will then tell you how to arrange for your gift to be returned.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.