Help
This "Help Page" lists the customer's common questions.
top 10 questionsp
- How much do I pay for freight?
- The final freight cost has turned out to be higher than I was originally told it would be - why?
- Why is my credit card being rejected online?
- I placed an order but I would like to change some of the details - is this possible?
- Does HMV ONLINE guarantee that all items listed on the site are available?
- One of the items in my order is faulty - how can I return it?
- Could you explain more about pre-released items?
- What's HMV members point?
- What will happen if an order to which I used my points is cancelled?









